Refund policy

BEAU TERRIBLE Return Policy

Thank you for choosing BEAU TERRIBLE ! We appreciate your trust in our products. Our return policy is designed to ensure a hassle-free experience for our customers. Please read the following carefully to understand our terms and conditions:

  1. Return Eligibility:

    • We accept returns within 30 days from the date of purchase.
    • To be eligible for a return, items must be unused, unwashed, and in the same condition as received, with all original tags attached.

  2. Exclusions:

    • Unfortunately, we cannot accept returns on items marked as final sale.
    • Personalized or customized items are not eligible for return unless there is a manufacturing defect or an error on our part.

  3. Return Process:

    • To initiate a return, please contact our customer service team at [ beauterrible@gmail.com]  within 30 days of receiving your order. Provide your order number, a clear description of the reason for the return, and photographic evidence if applicable.
    • Our customer service team will guide you through the return process and provide you with a Return Authorization (RA) number.

  4. Return Shipping:

    • Customers are responsible for return shipping costs, except in cases of defective or incorrect items. We recommend using a trackable shipping service.
    • For defective or incorrect items, we will provide a prepaid shipping label.

  5. Refund or Exchange:

    • Upon receiving the returned item and inspecting its condition, we will process your refund or exchange.
    • Refunds will be issued to the original payment method within [5-7] business days.
    • Exchanges will be shipped once the returned item is received and inspected.

  6. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately. Provide photos of the damaged or defective area for assessment.
    • We will either provide a replacement or issue a full refund, including shipping costs.

  7. Cancellation Policy:

    • Orders can be canceled within 24 hours of purchase. After 24 hours, the order may have been processed and shipped.

  8. Customer Satisfaction Guarantee:

    • We stand behind the quality of our products. If you are not satisfied with your purchase for any reason, please contact us, and we will work to resolve the issue to your satisfaction.

  9. Contact Information:

    • For any questions or concerns regarding returns, please contact our customer service team at [ beauterrible@gmail.com ] .
    • BEAU TERRIBLE reserves the right to update or modify this return policy at any time without prior notice. It is recommended to review the policy periodically for any changes. Thank you for being a valued customer of BEAU TERRIBLE !